TERMS OF USE & Privacy policy

Effective Date: September 2, 2023

The Luminous Home, LLC ("Company," "We," "Our") respects your privacy and wants visitors ("you," "your") to be informed about the terms of this website and how we may collect and use your data (hereinafter, "data" and "information" shall be used interchangeably). This Terms of Use and Privacy Policy (“Notice”) describes the terms of use of https://www.theluminoushome.com/ ("Site") and describes how we collect and process your personal data. This Notice also describes your choices regarding the use, access, and collection of such data. 

By continuing to use the Site, you are consenting to the provisions of this Notice. If you do not agree to the provisions of this Notice, please discontinue your use of the Site.

TERMS OF USE

Age. This site is intended only for those who are 18 years of age or older. By using this Site, you represent that you are at least 18 years of age. If you are under 18, you may not use this Site or any of its services.

Lawful Use. You agree to use this site only for lawful purposes. You may not attempt to breach, hack, deface, or disrupt the operations of any aspect of this Site or use any part of the Site (such as contact forms or message portals) for reasons other than their intended use.

Security. The operations of this Site depend upon the services of various third-party technology and cloud service providers. While we strive to use only reputable, responsible providers that provide appropriate information security for the Site and the information collected, we cannot guarantee the security of your use of this Site. You are responsible for utilizing secure devices and browsers while accessing this Site and ensuring appropriate information security protections for your computing equipment.

Intellectual Property. Images, artwork, designs, text and other material available on or accessed through this site may constitute protected intellectual property, such as trademarks, trade dress, copyrights, and related material (collectively, "Protected Material"). You may not copy, use, share, create derivative works from, sell, or repurpose any Protected Material without the express written permission of the Company.

Disclaimer/Warranty. THIS SITE AND ANY OF ITS SERVICES ARE PROVIDED "AS-IS," AND ARE PROVIDED WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. COMPANY EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE COMPANY DISCLAIMS ANY GUARANTEE THAT THIS SITE WILL BE ERROR-FREE OR FREE FROM COMPUTER VIRUSES OR OTHER MALWARE. YOU USE THIS SITE AT YOUR OWN RISK.

SOME JURISDICTIONS LIMIT THE ABILITY OF A COMPANY TO DISCLAIM WARRANTIES, SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU. CONSULT LEGAL ADVISORS FOR SPECIFIC INFORMATION.

Disputes/Applicable Law. Any dispute regarding the collection, storage, or use of your information or use of this Site is subject to this Notice (and any subsequent updates/versions) and shall be governed by the laws of the State of Arizona. In the event of a dispute, by continuing to use this Site you consent to the personal jurisdiction of, and venue in, the state and federal courts of Maricopa County, Arizona, and expressly waive any objection to such jurisdiction or venue.

PRIVACY

Information We Collect Automatically. This Site collects personal data to power Site analytics, including:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this Site, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

We share this information with Squarespace, our Site analytics provider, to learn about Site traffic and activity.

We may utilize the above data for a variety of reasons, including but not limited to: improving our Site and services; understanding the types of content that our visitors find engaging; troubleshooting technical difficulties; and responding to any questions or addressing any issues.

Cookies. This Site utilizes cookies. Cookies are small pieces of data that websites store on a device. Cookies can improve your browsing experience because they help websites remember preferences and understand how people use different features. This Site uses both required/functional and necessary/analytics cookies. For more information about the cookies this Site uses and the data collected, please see this description from Squarespace: "The cookies Squarespace uses."

Information We Collect Voluntarily. We collect information directly from you when you input your name, email address, and any other information you choose to disclose through Site message portals. Information you submit through the "CONTACT" form is processed and stored through Squarespace. We use this information to respond to your questions or requests and keep you informed of Company services and news.

We also collect your information if you choose to subscribe to any newsletters the Site offers. We use a third party provider to create, send, and manage our newsletter, email campaigns, and other marketing activities.

Sale of Information. We do not sell any personally identifying information you submit through any contact form, portal, or subscription. 

Basis for Processing/Why We Collect Data. We may also maintain and process personal data:

  • If and as required by a government agency or to comply with applicable legal or regulatory requirements;

  • To respond to your questions;

  • To safeguard the information security of the Site;

  • To prevent fraud

Because we utilize third-party service providers (such as Squarespace and Flodesk), we may share your personal data with them to help us deliver the products and Services that are central to Site operations.

Length of Data Retention. We retain personal information for as long as necessary to fulfill the reasons it was collected, consistent with the terms of this Notice. The retention period for your information will vary depending upon your interactions with us.

Security. By submitting data through our Site, your information will be processed by third-party providers. We strive to use responsible, secure providers, but we cannot guarantee the security of your information.

Third-Party Links. The Site may contain links to companies, businesses, advertisers, or other third-parties with whom we may be affiliated or which may offer services or products we think you might enjoy. If you follow a link to any of these websites, please note that these websites have their own privacy policies and we do not accept any responsibility or liability for these third parties. Please check such policies before you submit any information to these websites.

European Privacy Statement. We may process personal data for several lawful reasons, such as:

  • Consent

  • Performance of a Contract

  • Legitimate Interest

Personal data obtained through this Site may be processed by third-party service providers outside the United States and European Union. 

Your Choices and Rights. Your browser or device may give you the ability to control or limit the cookies the Site collects. We do not control these choices or default settings. Check your browser or device settings to determine what you may be able to limit.

You may have the right to request access to, correct, or delete your personal information. You may also have the right to restrict access to your information or object to it being used in a particular manner. Such requests can be made to the following: The Luminous Home, LLC natalie@theluminoushome.com